Welcome to Root Walk Shoes! Before you mosey on through our store, please take a moment to review these terms and conditions that govern your use of our website and purchases. By accessing our site or making a purchase, you agree to these terms quicker than a cowboy can rope a calf.

1. Who We Are

Root Walk Shoes is a boot-scootin’ footwear retailer specializing in handcrafted casual shoes and cowboy boots for the whole family. Our store operates from:

Root Walk Shoes Store
1629 Rose Street, COOSADA, US 36020
Email: [email protected]
Website: www.rootwalkshoes.com

2. Our Products

We offer finer footwear than a thoroughbred has horseshoes:

  • Kids’ Casual Shoes & Cowboy Boots
  • Men’s Casual Shoes & Cowboy Boots
  • Women’s Casual Shoes & Cowboy Boots

Product Features: Handcrafted quality, authentic Western styling, and comfort that’ll make you feel like you’re walking on clouds (or at least fresh prairie grass).

All product images are for illustrative purposes – actual colors may vary slightly due to monitor settings and the natural characteristics of leather.

3. Ordering & Payment

Placing Orders

When you place an order, it’s like putting your brand on cattle – you’re making a commitment to purchase. We’ll send you a confirmation email faster than a stallion at full gallop.

Payment Methods

We accept payments smoother than a line dancer’s glide:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed through secure payment gateways. We don’t store your payment information on our servers.

Pricing

Prices are displayed in USD and don’t include possible customs fees or import taxes for international orders. While we check our prices as often as a rancher checks his fences, occasional errors may occur. If we spot an error, we’ll contact you faster than a rattlesnake’s strike to confirm if you want to proceed at the correct price.

4. Shipping & Delivery

We’ll get your boots to you quicker than you can say “yeehaw”:

  • Processing Time: 1-2 business days (excluding weekends and holidays)
  • Shipping Options:
    • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
    • Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

We ship worldwide except to some Asian countries and remote areas (where even the toughest cowboy wouldn’t venture). International orders may face customs delays – that’s out of our hands, partner.

Delivery times are estimates, not guarantees – sometimes even the fastest stagecoach hits mud.

5. Returns & Exchanges

If your boots don’t fit right, we’ll make it right quicker than a prairie wind changes direction:

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, undamaged, with all original tags and packaging
  • Non-Returnable Items:
    • Worn or damaged footwear
    • Items without original packaging
    • Custom-made boots (including Kids’, Men’s, and Women’s Cowboy Boots made to special specs)

Return shipping costs are your responsibility unless we made a mistake. Refunds take 3-5 business days after we receive your return and will go back to your original payment method.

For full return instructions, see our Returns Policy.

6. Your Responsibilities

Just like caring for your trusty steed, you’ve got some responsibilities when using our site:

  • Provide accurate information when ordering (we can’t deliver to ghost towns)
  • Check your order confirmation carefully
  • Inspect deliveries promptly upon arrival
  • Use the site legally (no cattle rustling allowed)
  • Pay any applicable customs fees for international orders

7. Intellectual Property

Everything on our site – from boot designs to product photos – is ours or used with permission, protected tighter than a rancher’s safe. You can’t use our content without written permission, unless you’re sharing about us with your pals (and we appreciate that!).

8. Liability Limitations

While we craft our boots sturdier than a frontier homestead, our liability is limited as follows:

  • We’re not responsible for delays caused by shipping carriers, customs, or acts of nature
  • We don’t guarantee uninterrupted website access (sometimes even the internet needs a siesta)
  • We’re not liable for incidental or consequential damages from product use

This doesn’t affect your statutory rights as a consumer.

9. Changes to These Terms

We may update these terms occasionally – we’ll post changes on this page with a new “Last Updated” date. Continued use after changes means you accept the new terms.

10. Governing Law

These terms are governed by U.S. law. Any disputes will be settled in courts in COOSADA, US.

Contact Us

Got questions? Reach out to our customer care team at [email protected]. We’re happier to help than a hound dog with a new bone!