Privacy Policy

Howdy partner! At Root Walk Shoes (“we”, “us”, or “our”), we value your trust like we value quality leather—it’s the foundation of everything we do. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store at rootwalkshoes.com (the “Site”). Just as we craft our boots with care, we handle your data with the same attention to detail and respect.

1. Information We Collect

When you mosey through our digital storefront, we may collect:

• Personal Identification: Name, email address, shipping/billing address, phone number when you make a purchase or create an account
• Payment Information: Credit card details processed securely through our payment partners (we never store full payment data)
• Order Details: Your boot preferences, sizes, and purchase history
• Technical Data: IP address, browser type, device information, and how you navigate our Site
• Communication Records: Any correspondence with our customer care team

2. How We Use Your Information

We use your data responsibly to:

• Process and ship your Western footwear orders
• Provide customer support that’s quicker than a jackrabbit
• Improve our products and your shopping experience
• Send you updates about new boot styles (only if you opt in)
• Prevent fraud and keep our Site secure as a bank vault
• Comply with legal obligations

3. Sharing Your Information

We don’t sell your personal data to third parties. We may share information with:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Partners: Only what’s needed to deliver your boots
• Service Providers: Companies that help us run our business (like website hosting)
• Legal Authorities: When required by law or to protect our rights

4. Data Storage & Security

We protect your information with security measures tougher than bullhide:

• 256-bit SSL encryption for all data transmissions
• PCI-DSS compliant payment processing
• Regular security audits of our systems
• Limited access to personal data within our organization

Your data is stored in secure servers located in the United States. We retain information only as long as necessary for business or legal purposes.

5. Your Rights

As our valued customer, you have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable
• Lodge a complaint with data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our Site uses cookies—small data files that help us:

• Remember your preferences and shopping cart
• Understand how customers use our Site
• Improve our marketing efforts

You can manage cookie preferences in your browser settings. Disabling cookies may affect some Site features.

7. International Data Transfers

As we serve customers worldwide (except certain regions), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we sell kids’ boots, our Site isn’t directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy occasionally—any changes will be posted here with an updated effective date. Your continued use of our Site means you accept the updated policy.